Return & Exchange Policy
'Sam Juliana' is a small business, with just me, Sam, in charge of everything and doing all the work. And my Return & Exchange Policy reflects this. It is a sustainable Policy for my business. It is as follows:
No refunds ever for anything I create for purchase. When you're in my booth at a show, that sale is final. If you purchase a garment online - this does not include accessories or paintings - you may exchange it. You need to contact me immediately to discuss reason for the exchange, and then return it w/in 7 days of receiving the item. It cannot be washed, worn, have any smells on it, and be in perfect condition, otherwise no exchange can be granted. All continuing postage costs at this point are paid by you. If the garment is being exchanged for a higher priced garment, you will pay whatever the difference is, as well.
If you're ever unsure of fit, please always contact me! I am happy to help! I can send more photos, more measurements, etc. Always reach out to me - it's always the easiest option.